Congratulations

A huge congratulations to the three winners of the competition to win signed copies of “The Vital Edge”.

The winners are:-Screen Print Book Cover

Shaun Coffey
Sheila Richards
Barry Millar

 

“The Vital Edge” will be winging its way to them shortly.

All three winners nominated truly awesome sports people as the ones who had inspired them most.

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Win a copy of The Vital Edge

To coincide with the release of “The Vital Edge” on Amazon, the start of the Football World Cup, and a great summer of sport, I am holding a competition in which THREE signed copies of my new book will be won. Read on to find out more…

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Dip into “The Vital Edge”

Fancy a taster of what you can expect from my recently released book, “The Vital Edge”? Have a look through the attached presentation to see what topics are covered and which sports people feature. If you have already purchased the book, many thanks for doing so. I’d love to hear your thoughts and comments on the subjects raised in “The Vital Edge”, either by leaving a review or rating on the Lulu.com site or here in the comments section of this blog.

“The Vital Edge” has arrived

My book, “The Vital Edge”, can now be purchased at Lulu.com (it will be available through other distributors at a later date).

dt-improved-performance

Using anecdotes and metaphors from sport, combined with psychology and behavioural models, the book provides guidance and pointers as to how business performance can be improved and how common de-railers can be overcome. It is intended to be an easy to read and entertaining journey through a variety of sports, with an intriguing dive into subject areas as diverse as motivation, optimism, ‘flow’, neuroscience, leadership, teamwork and collaboration. It will include worksheets with ponder questions at the end of each chapter allowing the book to be used individually or as part of team-building, leadership development and coaching programmes.

I recently offered sneak previews to readers.

One reviewer commented: “Being an athlete, an improving coach and a sports policy maker makes your book talk to me in a very personal way. It’s as if you have written this book just for me. I love it so much putting it down is a problem. All the elements that bind sport and business are there.” 

I would love to hear what you think of the book. You can of course leave comments and feedback, as well as ratings, on the Lulu.com page, and it would be great if you did.  In addition, you can send me comments directly using the Contact Us Page.

Many thanks.  I hope you enjoy it.

Louis

You Cannot Lead without Inquiry (Update)

BLOG UPDATE:  This article was originally posted in February 2012, and I am delighted to see that Hamza Kashgari, the young Saudi writer who inspired the article, has eventually been released from his prison sentence in Saudi Arabia. If you missed the original story, Hamza was imprisoned for expressing views deemed blasphemous by the authorities.  

(see Freedom House article on his release here)

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POSTED Feb 20, 2012      Too many people in positions of authority operate from a position of fear. Fear of not knowing, fear of being found out, fear of looking incompetent, fear of losing what has taken them years to attain.  This is true in companies, public service and politics. People who are in these positions are rarely stupid.  Being smart is usually a big factor in them getting to where they are. But, once they are there, something seems to kick in which is profoundly ‘anti-learning’. To paraphrase the great Chris Argyris, “Smart People find it tough to Learn”.

Today’s story in ‘The Nation’ of Hamza Kashgari, a 23-year-old journalist, who faces potential death for daring to question, shines a powerful spotlight on the fear with which ‘leaders’ operate. As a species we progress by learning.  We are problem solvers, we are cognitive thinkers, we naturally question, challenge and inquire. It is by doing so that we have overcome the multitude of obstacles that have stood in the way of our evolution over millenia. But, we do not and cannot stand still. To do so would consign the human race to extinction, probably through self-destruction. More than ever before, we requireenormous learning on a global scale. We need creativity and innovation, we need it networked and con-joined, we need collaboration, we cannot afford to shut down any avenues of possible learning. We need advances, leaps of logic, and ‘open and questioning minds’ that will take our species forward together to solve the biggest problems we have ever had to deal with – drought, famine, economy, conflict, climate change, energy, pestulance, AIDS, malaria, and the list goes on.

Shutting down inquiry, especially in our young people, is a fast-track to obsolesence. It may preserve the ‘Leaders’ position in the short term, it saves face, it avoids embarrassment, it re-asserts authority and quells insubordination, but all at the expense of ‘learning’.  The best Leaders through history have demonstrated that they contnue to change, they recognise that the circumstances that surrounded them while getting to where they have reached are continously changing, and so must they. They adapt, they are flexible in their approach, and they continuously learn. They do this by continuing to ask questions.  They do not fear that they will be seen as incompetent in doing so. They encourage others to do the same, they create a safe and open space for inquiry, because they know that this is the surest way to keep learning.

I wish Hamza well in his fight for justice and his right to learn.

Are your people ready to change?

If you’re in a bad situation, don’t worry it’ll change.  If you’re in a good situation, don’t worry it’ll change.  ~  John A. Simone, Sr.  

At a time when most businesses are seeking ways to emerge from the effects of the recession, and get themselves back on the road to economic growth, one inevitable question their leaders will all face will be, “What things are going to have to change around here to start us moving again?”  

  • Will the strategy and tactics they have been deploying during the crunch be the same ones they need to drive growth?  
  • How do they shift mindsets on their management teams from ‘cost avoidance’ to ‘growth and profit’? 
  • Do they need different types of people in their company to take them in a different direction?
  • Will their own leadership style need to be different as they move forward?
  • Are they even the right leader to take the company forward and be successful?

Some of these questions can be extremely daunting, and will challenge even the most competent leaders. However, much will depend on how the workforce has been led during the period of recession. 

Have people been continuously aware that this day was coming, or will it come as a surprise to them  that they are now expected to do things differently, think differently, perhaps adopt new practices.  Remember, even unpleasant circumstances become comfortable after a while, and people will resist moving away from the ‘way things are’ even if they are promised a better future.polar-bear-ice

It’s not enough to simply promise things will get better and hope they will change.  One major reason for this, we now know, is because of the way our brains are organised. Regular patterns of thinking and behaviour become ‘wired’ at the neural level. It is certainly not a trivial matter of expecting people to one day waken up and operate as if they had a different wiring pattern. Not even after the most rousing and stirring ‘all-hands’ kick-off event !!  Our brains need to have new connections created (and old connections disused and atrophied) over a period of time in order for new patterns of thinking and behaviour to take root. New visions, positive futures, different expectations, alternate rewards, all help generate these new connections, and ultimately, different behaviours.

That’s why the best leaders Continue reading

Selfless Leadership

Think back to an occasion when you earned yourself a new leadership position, perhaps a hard-earned promotion within an established corporate, or a great new opportunity with an ambitious go-getting young company. Maybe it was your first management role, maybe you had climbed the ladder and it was a C-suite position.

What was your first thought?  (I mean after your well-deserved celebrations had subsided).  When you first sat down and had a moment of quiet reflection on your own, perhaps in your new corner office, what went through your mind?

How many of you actually let your mind drift into the future and a time when you would be leaving this role; the day when your work would be done and time for you to move on? How long would that take, before you could leave the patch in a better state than when you joined, with better equipped people; new leaders who had developed themselves into your space?  How many of you actually set a target date for your own removal as one of your top measures of success?

source: billarends bit.ly/XYDsiG

source: billarends bit.ly/XYDsiG

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We’re rewarding the wrong behaviours

The subject of bankers and their bonuses has raised its ugly head again this week. Yes, it is getting kind of boring.  If only because nothing new ever comes out of these media-driven examinations.  All we really get is a platform for the ‘public’ (or sections of the public) to express their disgust. What is there new to say?  Well, one or two thoughts spring to my mind (albeit not necessarily new).

First, the mass demonization of everyone who works in the banking industry is unhelpful and unfair. Indeed, a sizeable majority of those who work for the bank in the news this week, operate a long way (both physically and financially) from the lofty heights of the “City Bonuses” often quoted by the press. The people who work at the front desks of the provincial banks up and down the high streets, or in the call centres around the world, or in the admin departments at HQ, are not earning big bucks, and in the main, will never see a bonus no matter how good a job they do.

Second, the bonus system (not just in banking), one of the key incentivisation tools at the very heart of capitalism, is profoundly broken.

Let’s assume for a moment that monetary bonuses do have some merit as a means of incentivising staff to do a better job than they otherwise would do.  At the very least, one would expect that the measure of success used to decide whether the bonus should be paid, would be one that resulted in a direct improvement for the customer. That may be in the form of better value (financially), better quality or better service, but it should be something that is tangible and agreed (externally) as having resulted in that improvement.  

What has become all too prevalent in the crazy ‘bonus-driven culture’ of our businesses and organisations, is an industry of internally-driven, inward-looking, process improvement measures, which have little or no relevance to the end customer, or recipient of the service. Internal departments, in order to prove their value and viability, concoct complicated measures, based on process efficiency, productivity enhancements, employee engagement and so on. All worthwhile activities, no doubt, but irrelevant if the end customer experience is not impacted and does not improve. Despite this, great effort is expended in agreeing annual goals and targets, and even greater effort in gathering evidence to prove they have been achieved, regardless of whether the end customer is receiving improved service, value or product innovation.  The system has lost its way, and lost touch with its original purpose.  

Ah, original purpose. What was that anyway?   Continue reading

Discard the new year speech

Another year begins. You are re-charged and ready to hit the ground running.  You’ve spent time thinking about all those issues and challenges that need tackling and you are determined to get things moving.  Before you dive straight in, and start giving the big motivational speech, consider whether this might be the year to tackle some things in a new way.

source: guardian.co.uk

source: guardian.co.uk

What different results might emerge if you considered some of the following ‘alternative’ ways of engaging and ‘energizing’ your people?

Giving away Ownership   Instead of spelling out what you want done in precise detail, just paint a picture and outline the general direction.  Allow room for people to be creative, innovative and own the solutions.  They may just surprise you. They’ll get greater satisfaction than they do when implementing someone else’s solution, and will most probably do more than you expected.

Demonstrating Trust   You’re always busy, and often feel compelled to ‘catch up on things’ every time you are back in the office.  What if you were to make it clear that you Continue reading

Leading with uncertainty

“I have not failed. I’ve just found 10,000 ways that won’t work.” ~ Thomas A. Edison

I’m getting more than a little concerned about the world’s changing attitude toward ‘risk’.

src: stuartduncan.name

A fundamental part of our biological makeup, and a reason for the way our limbic systems work the way they do, is that we are well equipped for surviving. The very fact we are around today, writing and reading this post, is evidence of our species’ success in navigating millenia of ‘survival’ challenges. Being able to assess risk, and make decisions based on the available information, is key to that continued success. Certainty and absolute prediction do not exist in nature. The best we can do today is build up banks of data based on past events, use super-computers to model trends, and use experts to ‘predict’ based on probabilities. And, even then, it is remarkably difficult to get it right. The US Presidential elections were being predicted by political analysts and pollsters using many different indicators of what has happened (or not happened) in the past. But, they did not all get it right. Hurricane Sandy was being tracked minute by minute, modelled by the most powerful computers, and its likely course predicted by the best weather forecasters, but no-one could be certain exactly where, and how it would strike, and with what level of ferocity.

Now, I like to think that, as humans (who are inherently wired to understand probability, risk and prediction), we are tolerant and acceptant of the fact that getting predictions absolutely correct is simply not achievable.  But, I fear I am naive in this belief. I sense Continue reading