Are you ‘On the Bank’ or ‘In the Flow’?

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“It is not required that we know all of the details about every stretch of the river. Indeed, were we to know, it would not be an adventure, and I wonder if there would be much point in the journey.” ― Jeffrey R. Anderson

Where do you find yourself most often as you wend your way on life’s journey?  Are you firmly in the midst of the river, going with the flow, navigating the hazards and enjoying the thrill of the ride?    Or are you bumping along the banks, stopping regularly to re-appraise the situation, before venturing tentatively back in to the turbulent currents in mid-stream.

source: sea2summit.net source: sea2summit.net

The ‘river’ metaphor is very useful, and works on many different levels. I listened this week to Dan Siegel (the neurobiologist and author of Mindsight, among other recommended reads) as he discussed the nature of the mind. He spoke…

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May the Best Ideas Win

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Does it matter who has the best ideas?  As long as we get to the best solution why should we care who thought of it?  This seems starkly reasonable.  If you were in a group, and unfortunate enough to find yourselves in a life or death situation, and someone (perhaps someone you don’t much care for) comes up with a plan that looks like it has a good chance of saving everyone, I presume you wouldn’t hold out for a better plan from someone else that you like better?
When people make observations on the state of politics around the world these days, one word that comes up over and over again is ‘polarised’.  Our politics, our societies and our debates are becoming ever more polarised. Extreme stances are being taken around fixed positions and there appears to be little appetite for compromise, let alone collaboration.
All sound evidence suggests…

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Are we ready for the Future?

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Are we failing our children by what is taught at school?  How much has the basic curriculum changed in the last 30 years?  Are our children still having to endure an education program designed for the 20th Century?  I believe so.

credit: Inc.com

There is little evidence that governments around the world have really got to grips with what is happening right underneath their noses.  It is perhaps little wonder, as the politicians and leaders of our states, institutions and corporations are, almost exclusively, products of the 20th Century.

The steady spread of computers and mobile devices that we have become used to over the past twenty years has lulled the baby-boomers into a complacency. A state of believing that this pace will continue, and that they, as the first generation to really get to grips with the IT revolution, have a handle on it and can even teach the…

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What if people just don’t care?

Essential reading when dealing with people who just don’t care!

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You are a manager. You are responsible for getting the best from your team. You will be held to account if deliveries don’t happen, if deadlines are missed and if budgets overrun. But of course, you are a good manager and those things rarely happen. You know how to engage, motivate and inspire your people. Don’t you?

We’ve all had those conversations with people where you’ve had to lay out what’s on the line. Why it’s so important this time – again! And, on the whole, those cosy chats work. People walk away from those sessions, and they get on with it. They pull out all the stops and you can all go down the pub and enjoy a few drinks to celebrate the team’s (and your!) success once again.

But, what if it just doesn’t matter to them that much? What if they don’t care? Or, they just don’t…

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You’ve got 8 seconds to get my attention!

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“The average attention of a “millenial” is 8 seconds”.

Who said so?  Well, a “millenial” of course!  Not just any “millenial”.  This attention-grabbing claim was made by an impressive young man who was a presenter at a conference I attended this week in London.  Billed as a ‘disruptor’, (credit: Ilias Vartholomaios, Co-Founder of Owiwi) he spoke about the realities that those of us who identify with the 20th Century (I’m one) will have to come to terms with as we live out the remainder of our lives in the 21st.

Young people born after 1995 have not yet become part of the mainstream workforce. He informed us that, by the time they reach the age of 21 they will have spent (on average) 10,000 hours playing online games. As a comparator, that is pretty much the same amount of time an average US student will spend in high…

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May the Best Ideas Win

Does it matter who has the best ideas?  As long as we get to the best solution why should we care who thought of it?  This seems starkly reasonable.  If you were in a group, and unfortunate enough to find yourselves in a life or death situation, and someone (perhaps someone you don’t much care for) comes up with a plan that looks like it has a good chance of saving everyone, I presume you wouldn’t hold out for a better plan from someone else that you like better?
When people make observations on the state of politics around the world these days, one word that comes up over and over again is ‘polarised’.  Our politics, our societies and our debates are becoming ever more polarised. Extreme stances are being taken around fixed positions and there appears to be little appetite for compromise, let alone collaboration.
All sound evidence suggests that breakthroughs in thinking come from people sharing ideas and building upon each other’s contributions. Just look at the progress of ideas within science, where painstaking research and gathering of data to refute, or confirm previously held theories is the life-blood of the discipline.
Retreating into smaller, like-minded, groupings does not serve advancement of ideas well.  Fear and mistrust causes people to seek out their own tribe and be suspicious of ‘others’, and, while it may provide short-term safety and comfort, the security blanket of familiarity does not encourage exploration and discovery.

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Can Emotion Recognition be Taught?

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Being able to accurately process emotional cues from others is a critical ability that underpins effective and appropriate interpersonal relationships.  If we misread signals, or miss cues from others altogether, it can lead to some embarrassing and uncomfortable moments.  We are neurologically wired to scan the faces and body language of others in our social groups to help us determine emotional states, providing us with clear survival value. Detecting anger or fear is useful, not least in helping us avoid getting too close to danger or making situations worse, while being able to identify happiness or joy in others is key to establishing or enhancing positive connections and initiating relationships.

Some recent studies on emotion recognition have concluded that individuals with conduct disorders (CD) and antisocial behaviours (ASB) are significantly worse at recognising emotional signals associated with sadness, disgust, anger and fear, relative to controls.

source: http://sse.royalsociety.org/ source: http://sse.royalsociety.org/

It perhaps wouldn’t come as…

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Get Vulnerable and Get Curious.

I accept that my perception of what is going on the world is tinted by the lens through which I find myself viewing it.  Brexit, Trump, Knife Crime, The Wall, Gaza. The daily menu for rumination is endless.  But what worries me most are the reactions I see and hear around me; in the street, on the train, in the barbershop, on radio phone-ins, and on social media. People sound angry. Angrier, it feels to me, than just a few short years ago.  Not just a good old-fashioned straightforward type of anger. The anger that wells up in our chest when we observe an injustice only to dissipate soon after.  No, the current anger that is milling around among us is more impatient, more intolerant and much more pervasive.

What’s going on?  We hear the cry around us all the time for greater certainty.  I hear it everywhere.  People demand answers and they want them now. They want decisions and they don’t understand why decisions are not being made, now. They have had enough of politicians, they have dismissed experts, indeed they feel that the whole ‘establishment’ (whatever that actually is) has let them down and they have simply had enough.

This is unfortunate timing, as we are living in an era that is arguably the most volatile, uncertain, ambiguous and complex period in the history of the planet.  The term VUCA has been coined specifically to capture this and has become something of a trendy managerial acronym.  If there was ever a time when we humans need the capacity to live with, and cope with, VUCA conditions, then this is it.

image by Alexey Kljatov // creative commons

But this growing intolerance is not happening simply by chance or because the world has hit a particular high water mark of VUCA. It appears to me to be more sinister than that.  It is being fueled by politicians and governments, ably supported by elements of the media, to generate populism and simplistic thinking.   Arguments are reduced to ‘Yes versus No”. “Us versus Them”. “Right versus Left”. Social media often gets blamed for causing shallow analysis and lack of critical thinking, and I have some sympathy with that view. But, let’s be clear, social media has exaggerated and amplified things, it has not created the problem. When we are engaged in our social bubbles we get fed more of what we already believe. Information comes to us, not as conversations with arguments and rationale, but as  soundbites, as snippets, as shock headlines. We become more and more lazy in the way we consume data. Continue reading

Slow Down, you Move too Fast

I have arrived at the conclusion that as humans become ever more globally ‘connected’ in the digitally networked world, they are becoming alarmingly ‘disconnected’ and isolated on a personal level. While access to data has never been so immediately accessible, the quality of our conversations, the incisiveness of our problem solving, and our collective ability to focus on what really matters, and reach universal agreements on what actually needs to be done, are all in sharp decline.
Six years have passed since I wrote this piece. It was brought back to my attention this week by someone, and I decided I didn’t need to update a single word.

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“Slow Down, you Move too Fast”… so go the wise words of Simon & Garfunkel’s “59th Street Bridge Song” ……

Many people are inclined to jump to action rather quickly.  After all, isn’t this what people feel they are being paid for? To make decisions, to be decisive, to act !

Acting, in my experience, is rarely the biggest problem we face within our boardrooms, executive groups and operational teams. Our businesses and organisations are replete with people who plan, manage tasks, monitor activities, schedule, organise and control. I don’t sense that we need to build more skill in these areas.

The bigger challenges that face our business leaders are in the quality of conversations they undertake, their depth of problem analyses, and their ability to reach universal agreements on what actually needs to be done to bring about the major changes that will transform our businesses and organisations to turnaround…

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Are we ready for the Future?

Are we failing our children by what is taught at school?  How much has the basic curriculum changed in the last 30 years?  Are our children still having to endure an education program designed for the 20th Century?  I believe so.

credit: Inc.com

There is little evidence that governments around the world have really got to grips with what is happening right underneath their noses.  It is perhaps little wonder, as the politicians and leaders of our states, institutions and corporations are, almost exclusively, products of the 20th Century.

The steady spread of computers and mobile devices that we have become used to over the past twenty years has lulled the baby-boomers into a complacency. A state of believing that this pace will continue, and that they, as the first generation to really get to grips with the IT revolution, have a handle on it and can even teach the youngsters a thing or two about programming or big data. Continue reading