The importance of Reflection is clear. This is where LEARNING happens. For reflection to be successful the reflector needs to be open to his espoused theory and theory-in-use gap being exposed and crawled over. I suspect that many people may retrospectively “close this gap” (cognitive dissonance?) and thereby not acknowledge it. Doing this closes the door to learning. This is where the power of the techniques used and espoused by Chris Argyris come through – the power of disorienting people and leaving them feel exposed ‘in practice’. This then opens things up for learning. i.e. by Shining a Light or Focusing Attention sharply on the area.
Read more about Chris Argyris and his double-loop learning theories by clicking on the title of this blog post.